Hágalo simple con un chat

Make it

simple

with a

Chat

¿What is Chat-Bots?

It is a powerful communication channel that allows companies to interact with customers, suppliers and employees in order to offer services, share information and collect data through a bot in a chat. The technology that integrates chats and bots is known as chatbot.

How does it work?

A chatbot identifies key words or themes to logically communicate using coherent and simple sentences with users. Our service is currently offered on WhatsApp, Facebook Messenger and Web Chat.

Benefits

CONVENIENT

No Apps installation required.

SECURE

Information is encrypted.

EFFICIENT

Reduces business process cycles.

INEXPENSIVE

Pay no extra money.

ECOLOGICAL

No more paper-based processes.

FAST

Real-time Information.

INTEGRABLE

Seamless integration to every information system.

EASY-TO-USE

User-friendly and intuitive.

Easy to use and deploy

Introducing our Customer Portal. The fast and easy way to build, deploy, monitor and manage your own business bots.

Try our demos

Test, build and reinvent your processes. Discover how a chatbot can improve your processes and strategy. Chat-Bots the number 1 platform for business chatbots.

GLOBAL

(+1) 239 603 6474

COLOMBIA

(+57) 316 330 7218

CHILE

(+56) 2 3210 3860

sales@chat-bots.co

Multiple Use cases

Chatbots can simplify your processes by up to 60% using our conversational platform.

ORDERS

ORDERS
Efficiently take customer’s orders via WhatsApp or Facebook Messenger by using a chatbot. Real-time verification of prices, quantities, dates, inventory, and more.

SURVEYS

SURVEYS
Use a chatbot to streamline data collection for customer satisfaction, work environment and market research surveys. An innovative way to gather information with a high response rate.

KEY PERFORMANCE INDICATORS

KEY PERFORMANCE INDICATORS
A chatbot is the best channel to enable your sales force to log tasks and activities and to automatically access key performance indicators. Smoother and more intuitive than any App or web application.

DATA COLLECTION FORMS

DATA COLLECTION FORMS
By using our chatbots service your users can fill-out forms, subscriptions, contracts and affiliations very easily and intuitively, and even add documents or images that will reduce processing times. A cutting edge platform to collect instantly available data.

DELIVERIES

DELIVERIES
Improve all your mailing processes using a chatbot that allows you to obtain real-time information in a simple way with no additional cost. Agile delivery tracking with GPS location, texts, photos and audios from a smartphone, is now possible!

APPOINTMENTS

APPOINTMENTS
Mejore la experiencia de sus clientes integrando chatbots a sus sistemas de información, para la solución de preguntas frecuentes y PQRs. Respuestas inmediatas para sus clientes con disponibilidad 24/7 desde WhatsApp o Facebook Messenger.

CUSTOMER SERVICE

CUSTOMER SERVICE
Improve customer experience by easily answering frequently asked questions using chatbots from WhatsApp or Facebook Messenger. Immediate response to your customers with Chat-Bots 24/7 availability.

RESERVATIONS

RESERVATIONS
A chatbot is an ideal tool for your customers to book flights, hotels, events, tickets; Chat-Bots integrates easily and safely with your business platform.

DIRECT MARKETING

DIRECT MARKETING
Send information and promotions to your current and potential customers, increasing conversion and retention rates with use of a chatbot. We transform the way companies communicate with their target audience.

INFORMATION ACCESS

INFORMATION ACCESS
A chatbot is the easiest way to make available the information in your system. Typing a keyword in a chat can do what multiple clicks do in complex Webs or Apps. Obtain direct, simple and secure access with Chat-Bots.

Industries

Chatbots are a great way to reinvent and optimize your business and operational processes.

Reseller Network

Learn about the benefits of being a Certified Chat-Bots Reseller and expand your portfolio by offering automation services through chat, which are increasingly demanded by the business market.

If you want to be part of our Reseller Network, contact us now.

I WANT TO BE A RESELLER

Happy customers

Better relationships are made up of great experiences. We transform the way leading companies communicate with customers.

Testimonials

"It's a great tool! We can check balances, pricing, offers and even referrals"

User (Linea Directa, Colombia)
"A new daily use communication channel for our businesswomen that allows us to be closer to them, being efficient in the order placing process."

Éxito - Todo Hogar
"The platform is easy and simple to use, I recommend it because it's at reach of everyone."

Éxito - Todo Hogar

Latest news

Check here for news about conversational business and new technological developments around chatbots.

The present and future of Conversational Commerce in the hands of chatbots : )

Instead of selling products through your own destination (such as a website) or a destination hosted by another retailer, conversational commerce promises to bring the consumer into a dialogue with the seller.

Tips to implement a chatbot in your company

We have seen the benefits of chatbots and the growing trends that surround them, and now the next question is, what are the key high-level considerations when implementing a chatbot in your company?

The benefits of a chatbot in your business

Although it is a relatively new trend, many companies have taken advantage of the benefits of chatbots to create unique and improved customer experiences.

What do Colombians prefer? WhatsApp or Facebook Messenger

A study by Interactive Advertising Bureau Colombia (IAB), which was developed together with NetQuest and Dot Research, revealed that on average, users gave 16 visits a day to these two social networks.

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